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Questions about a product or an order? Reach us by phone, WhatsApp or the form below — we usually reply within minutes.
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Delivery at a glance
- Inside Dhaka: ৳60 · 1–2 days
- Outside Dhaka: ৳120 · 3–5 working days
- Free delivery on orders over ৳2,000
- Cash on delivery everywhere
Frequently Asked Questions
Quick answers about ordering, delivery, payment and returns.
How do I place an order?
Add products to your cart and tap the Order button. Fill in your name, mobile number and address in the popup and confirm — no account needed.
Do I need to pay in advance?
No. We only offer cash on delivery, so you inspect the product and pay the courier when it arrives.
What are the delivery charges and timing?
Inside Dhaka ৳60 and outside Dhaka ৳120, free for orders over ৳2,000. Delivery takes 1–2 days in Dhaka and 3–5 working days elsewhere.
What if I receive a defective product?
Contact us within 7 days with your order ID. We will replace defective or wrong items at no extra cost.
Is there a warranty?
Yes. Most products carry a 3–6 month warranty against manufacturing faults. The warranty period is listed on each product page.
Can I change or cancel my order?
Yes, before it is shipped. Call or WhatsApp us as soon as possible and we will update it.
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